Privacy policy

In accordance with article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we inform you of OPER REEFER FORWARDING SL, with C.I.F. B40607533 and address at CTRA. NAC. 340, KM. 110 – 11205 ALGECIRAS(CADIZ) is in charge of the management and operation of the site registered in the Mercantile Registry of VALENCIA, Volume 10716, Book 7997, Sheet 137, Section 8, Page V 189269.

If you wish to contact us, you can do so by sending a letter to the above address or by e-mail  

The access to our domain can be done directly or through any existing redirection, being the Privacy Policy applicable the same.


This Privacy Policy describes how we treat your personal data (e.g. collection, use, disclosure, retention and protection of your personal information) and provides information about your rights as a data subject.

OPER REEFER FORWARDING SL is responsible for the processing, as well as the collection, use, communication, preservation and protection of your personal data, in accordance with the General Data Protection Regulations, internal rules and policies or any applicable national regulations.

In compliance with Organic Law 3/2018 of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as the new General Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, by means of the present document, OPER REEFER FORWARDING SL informs:

Identity and contact details of the person in charge

Our identifying information:


You can contact us:

Categories of personal data

We process the following categories of personal data:

  • Identification data – name and surname, ID card or equivalent
  • Administrative data – Company name, address, bank details and contact persons
  • Contact information – email, telephone number and address.
  • Digital data – cookies, IP address, websites and social networks and other data publicly accessible on the Internet, etc.
  • Employment data – data of own employees, curriculum, studies, professional experience and health.
  • Business data – suppliers, clients, administrators and partners.
  • Other data required for processing – For more information about the category of personal data in the development of our Activity, you can consult our Activities Register, section “Data Category”.

How do we collect your data?

We collect information about you from the following sources:

  • By communicating or interacting with you by telephone, e-mail or other means of contact within our company.
  • Through the Contact section on the website.
  • Through the contact form at the bottom of the Home page.
  • Through our social networks (See section in this document)
  • Through time control tools.
  • When you visit our facilities.
  • Through a commercial visit.
  • When you receive a CV.

For more information about the different mechanisms of data collection in the development of our activity, you can consult our Register of Activities.

How long do we keep your data?

The data will be kept for as long as a commercial, contractual or professional relationship exists with the data subject and subsequently for the years necessary to comply with the legal obligations in each case. Without prejudice to the above, they shall be kept as long as they are necessary for the processing and the data subject does not request their deletion.

With regard to data of an employment nature or relating to social security, documentation or the registers or computer supports in which the corresponding data have been transmitted that accredit the fulfilment of the obligations regarding membership, registration, deregistration or variations that, where applicable, occur in relation to such matters, as well as the contribution documents and receipts justifying the payment of salaries and the delegated payment of benefits, in accordance with Article 21 of Royal Legislative Decree 5/2000, of 4 August, which approves the revised text of the Law on Infractions and Penalties in Social Order, will be kept for 4 years.

With regard to accounting and tax documentation, for tax purposes, the accounting books and other registers required by the relevant tax regulations (Income Tax, VAT, Income Tax, etc.), as well as the documentary supports that justify the entries recorded in the books (including computer programmes and files and any other supporting documents of tax significance), must be kept for at least the period during which the Administration has the right to verify and investigate and consequently to settle tax debts, according to Articles 66 to 70 of the Ley General Tributaria, will be 4 years.

With regard to accounting and tax documentation, for commercial purposes, books, correspondence, documentation and supporting documents concerning your business, duly ordered from the last entry made in the books, except for what is established by general or special provisions, this commercial obligation extends to both the obligatory books (income, expenditure, investment goods and provisions), as well as the documentation and supporting documents supporting the entries recorded in the books (invoices issued and received, tickets, corrective invoices, bank documents, etc.), according to Article 30 of the Commercial Code, will be 6 years.

Data relating to workers’ hourly checks will be kept, as established by Royal Decree Law 8/2019, of 8 March, on urgent social protection measures to combat precarious working hours, for 4 years.

With regard to documentation related to goods, the conservation period will be 3 years, thus complying with European Union REGULATION No. 952/2013 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 9 October 2013 establishing the Union’s customs code.

For more information on the conservation of data in the development of our Activity, you can consult our Register of Activities, section “Deletion period”.

To whom do we give your data?

Depending on the purpose of the processing, we may transfer your personal data to different categories of recipients (professionals, entities, collaborators directly related to the Controller, public or tax administrations) with whom we have signed collaboration agreements protecting their rights and freedoms in relation to your personal data, all with your express consent in the necessary cases and in compliance with our obligations as Data Processors. For further information, please consult our Register of Activities, section “Category of Recipients”.

We also inform you that your data may be processed by the companies belonging to our group, for commercial, administrative, statistical and/or financial purposes. For more detailed information, please consult the website

In any case, we will transfer your data only insofar as it is strictly necessary and in the manner required to carry out the purposes described in this privacy policy. These entities and/or professionals considered as Data Processors will be governed by the provisions of Art. 28 of the RGPD and this entity will ensure that they take all the necessary security measures in accordance with Art. 32 of this RGPD.

Where do we process your data?

In order to carry out our activity we process your personal data in accordance with the conditions set out in this policy, within the European Union (EU).

In principle, this entity does not carry out any international data processing. If necessary, and for those services offered by this entity in which international data transfers are required for the provision of such services, this circumstance will be stated in the Specific Conditions of the contract that are applicable to the service and will be expressly accepted by the client prior to such transfers.

For more information on where we process the data in the development of our Activity, you can consult our Activity Register, section “International Transfer”.

For what purposes do we process your data?

Your data will be collected for processing operations relevant to the following purposes:

  • Receive contact information or other requests made by you through any of our communication channels
  • Administrative, labour, fiscal, commercial and/or accounting tasks derived from the provision of our services.
  • Coordinate operations related to maritime transport (customs procedures, financial management, documentary credits, insurance contracts, tax representation, etc.)
  • Coordinate administrative operations related to air transport.
  • Administrative and commercial operations related to storage and logistics.
  • Other services related to transport or storage.
  • Incorporation of the interested party’s curriculum in our Job Bank.
  • Employee’s time control.

For more information about the purposes of data processing in the development of our activity, you can consult our Register of Activities, section “Purposes of Processing”.

You may withdraw your consent at any time, free of charge, by exercising your rights, addressing your request in writing and duly identifying yourself by means of some supporting document, to our address CTRA. NAC. 340, KM. 110 – 11205 ALGECIRAS (CÁDIZ) or by e-mail at For more detailed information on the exercise of your rights, please consult our Register of Activities, section “Exercise of Rights”.

Why can we process your data?

The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:

Art.6. RGPD

  • The data subject has given his consent to the processing of his personal data for one or more specific purposes
  • The processing is necessary for the performance of a contract to which the data subject is a party or for the implementation at his request of pre-contractual measures
  • The processing is necessary for the fulfilment of a legal obligation applicable to the controller
  • For more information on the legal basis of the processing of data in the development of our activity, you can consult our Register of Activities, section “Legitimacy of processing”.

What and what are your rights?

The data protection regulations allow you to exercise your rights of access, rectification, opposition, deletion (“right to forget”), limitation of processing, portability and not to be subject to individualised decisions before the data controller

Any interested party has the right to be provided, BEFORE their data is collected, with basic information at a first level, in summary form, at the same time and in the same medium in which their personal data is collected and, on the other hand, to have the rest of the information sent to them, in a medium more suitable for its presentation and understanding.

The information to be provided by layers or levels would be as follows:

1st Layer Information

  • The identity of the Data Controller..
  • What data will be processed.
  • For what purpose.
  • Where and how they have been obtained.
  • The legal basis of the processing.
  • Whether they will be communicated, transferred or processed by third parties.
  • The reference to the procedure for exercising rights.

Information 2nd Layer

  • Contact details of the person in charge. Identity and details of the representative (if any). Contact details of the data protection representative (if any).
  • Extended description of the purposes of processing. Time limits or criteria for the conservation of data. Automated decisions, profiles and applied logic.
  • Details of the legal basis of the processing, in cases of legal obligation, public interest or legitimate interest. Obligation or not to provide data and consequences of not doing so.
  • Recipients or categories of recipients. Decisions on adequacy, guarantees, binding corporate rules or specific situations applicable.
  • How to exercise the rights of access, rectification, deletion and portability of data, and the limitation or objection to their processing.
  • Right to withdraw consent given.
  • Right to complain to the Supervisory Authority.

(The table below indicates what your rights are).

Right of accessTo find out what data of yours is being processed, for what purpose it is being processed, where the data has been obtained and whether it will be communicated or has been communicated to anyone
Right of rectificationTo modify your data that is inaccurate or incomplete
Right of cancellationTo cancel your inappropriate or excessive data
Right of oppositionTo prevent your data from being processed or from ceasing to be processed, but only in the cases established by law
Right to limit processingTo request the suspension of data processing in the cases established by law.
Right to data portabilityTo be able to receive your data provided in a structured electronic format, of habitual use and to be able to transmit them to another person in charge.
Right not to be the subject of individual decisionsTo be able to receive your data provided in a structured electronic format, of habitual use and to be able to transmit them to another person in charge.

These rights are characterised by the following:

  • Your exercise is free.
  • You can exercise your rights directly or through a legal representative.
  • If the application is submitted by electronic means, the information will be provided by these means where possible, unless the interested party requests otherwise.
  • Before exercising your rights, we must identify you in order to protect your personal data against fraudulent attempts.

Your request will be resolved within one month.

If the requests are manifestly unfounded or excessive (e.g. repetitive in nature) the person responsible may:

  • The person in charge is obliged to inform you about the means of exercising these rights. These means must be accessible and this right cannot be denied on the sole ground that you choose another means.
  • If the person responsible does not comply with the request, he shall inform, at the latest within one month, the reasons for his failure to act and the possibility of lodging a complaint with a Supervisory Authority.

If you wish to exercise any of the rights described, you may contact us through our Internal Data Protection Manager:

  • By postal address:


Attention Data Protection Officer

CTRA. NAC. 340, KM. 110 – 11205 ALGECIRAS (CÁDIZ)

Supervisory Authority

If you wish to make a complaint regarding the processing of your data by OPER REEFER FORWARDING SL, we inform you that you can contact the Spanish Data Protection Agency, C/ Jorge Juan, 6 28001-Madrid


Cookies are files that are downloaded to your computer to collect standard Internet log information and information on browsing habits. This information is used, for example, to track the use of website visitors and to compile statistical reports on website activity.

You can set your browser not to accept cookies. However, some first-party cookies are necessary to allow a website user’s session to use our services.

For more information, please visit the website’s Cookie Policy.

Social networks

OPER REEFER FORWARDING SL has a presence in different media or social networks, such as LinkedIn, where the purpose of the processing of personal data is established within the conditions affected by the service. In the event that registration for certain services is carried out using personal data associated with a user account, you are informed that certain information contained in your account will be shared. OPER REEFER FORWARDING SL reminds you that you must know the privacy policies of those media or social networks in which you are registered in order to avoid sharing unwanted information.

It has the privacy settings and account management in social networks to manage privacy preferences, identity, advertising and other affected ends.

In the event that the registration to certain services is made through personal data associated with a user account, it is reported that it will share certain information contained in your account.

In relation to LinkedIn, when a user publishes his profile as a professional, we will have access to the public data incorporated by him in that social network. In addition, we will be able to communicate with them through this social network.             The privacy policy governing this social network can be consulted at the following link:

Record of Activities

You can request an updated copy of our Activity Record from our email address


OPER REEFER FORWARDING SL adopts organisational and technical measures with the aim of guaranteeing the security of personal data and avoiding their alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

We keep our privacy policy under review and may change it from time to time (primarily to comply with legal and data protection practices).

Updated versions will be posted on our website.

Applicable legislation and competent courts

The terms and conditions that govern this web site, as well as the relationships that may arise, are protected and are subject to Spanish legislation. For the resolution of any type of controversy, litigation or discrepancy that could arise between the user and OPER REEFER FORWARDING SL for the use of this web site, it is agreed to submit them to the Courts and Tribunals of Cadiz, Spain.

Last updated: 28 August 2020